MOBILE POLICY/TERMS - PLEASE READ

 

While a technician is entering your home/office AFTHD ask all clients to provide a space where services are performed.​ 

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• Non smoking space (of any kind)

• Family pets/animals. (Technician will not approach property where loose animals, family pets are not accompanied/ held by owner or continue services while having to redirect pets.

• Space must be clean and ventilated.

• Children please keep a close eye at the nail station, to prevent accidents.

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FEES & DEPOSITS:

• Travel Fee is included in service price for most services (up to 20 miles)

             **After 20 miles there is a flat fee added for distance up to 30 miles. If service location is pass 30 miles additional travel charge may apply and will be discussed before appointment.

• AFTHD does require deposit to confirm all appointment request. 

• V.I.P is hours reserved before 9:30am or after 7:30pm this upcharge will be $25 depending on service may be less.

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CANCELLATIONS:

• If guest cancels more than 48 hours before scheduled appointment you can reschedule (1) time within 10 days of said appointment.

• If Nail Technician arrives to service location day of appointment and services are not performed at fault of client, the full service total will be due in full at that time.

• If Guest cancels less than 48 hours of schedule appointment you will forfeit any deposits/funds received. 

• All guest will be required to pay 50% of there total if appointment is canceled less than 24 hours from day of appointment and will be charged 100% of service if canceled day of appointment or no show.

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REPAIRS:

• Guest must contact All From The Heart Designs within 3 days of receiving service in order to have repair/ issue resolved at no additional price.

• The above statement differs if this is an old nail set, someone else work is present, guest rushed the processed/ ask for certain steps to be skipped or a new foundation was encouraged.

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WE ACCEPT CASH / CARD FOR ENDING PAYMENT PLEASE HAVE SMALL BILLS.

1st Time Customer please look out for email from ALL FROM THE HEART DESIGNS to confirm new appointments or request.